Lezzoo Beauty Privacy Policy

Lezzoo Beauty Privacy PolicyLast Updated: August 28, 2026Lezzoo Beauty ("Lezzoo Beauty", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using the Lezzoo Beauty mobile application and related services (the "App").This Privacy Policy explains what information we may collect, how we use it, how we protect it, when we may share it, and the choices available to you.By using Lezzoo Beauty, you acknowledge the practices described in this Privacy Policy.1. Information We CollectDepending on how you use the App, we may collect the following information.Account InformationWhen you create or use an account, we may collect:NamePhone numberEmail address, if providedAccount credentials or authentication informationInformation associated with your customer accountOrder and Delivery InformationWhen you place an order, we may collect information necessary to process and deliver your order, including:Products orderedOrder details and historyDelivery addressRecipient nameRecipient phone numberDelivery instructionsOrder status and related informationThis information is used to process your order and provide delivery services.Payment InformationIf you make a payment through the App, payment information may be processed by our payment service providers.Where applicable, payment card information may be handled directly by the relevant payment provider. We do not intend to store complete payment card details on our own servers unless explicitly stated otherwise.Device and Technical InformationWhen you use the App, we may automatically receive limited technical information, such as:Device type and modelOperating system and versionApp versionDevice identifiers or similar technical identifiersIP addressLanguage and regional settingsCrash and diagnostic informationInformation about how the App is usedWe use this information to maintain, secure, troubleshoot, and improve the App.Location InformationLezzoo Beauty may use location information only when necessary for features such as delivery or determining a delivery location, and only where the relevant permission has been granted.You may control location permissions through your device settings.2. How We Use Your InformationWe may use the information we collect to:Create and manage your accountProcess and manage ordersArrange delivery of purchased productsCommunicate with you about your ordersProvide customer supportSend important service notificationsImprove the App and our servicesMaintain the security and reliability of the AppDetect and prevent fraud, abuse, or unauthorized activityComply with applicable legal obligationsRespond to requests or inquiriesWe do not use your personal information to provide medical diagnosis, medical consultation, prescriptions, or healthcare services.3. Sharing of InformationWe may share personal information only when reasonably necessary to provide and operate our services.This may include sharing relevant information with:Delivery and Logistics ProvidersWe may provide delivery-related information, such as your name, phone number, address, and order details, to delivery providers or personnel responsible for delivering your order.Payment ProvidersWhere applicable, payment information may be processed by third-party payment providers.Technology and Service ProvidersWe may use third-party providers for services such as hosting, cloud infrastructure, analytics, crash reporting, notifications, authentication, and other technical services necessary to operate the App.These providers may process information on our behalf and are expected to use it only for the purposes for which it was provided.Legal RequirementsWe may disclose information when reasonably necessary to:Comply with applicable laws or legal processesRespond to lawful requests from authoritiesProtect our rights, users, or propertyDetect, prevent, or investigate fraud or security issuesWe do not sell your personal information.4. Third-Party ServicesLezzoo Beauty may use third-party services and software development kits (SDKs) to operate, secure, analyze, and improve the App.Depending on the services integrated into the App, these providers may process certain information according to their own privacy policies.We take reasonable steps to use third-party providers that maintain appropriate safeguards for personal information.Where required, information about third-party data collection and use is also reflected in the privacy information provided through the App Store.5. NotificationsIf you allow notifications, Lezzoo Beauty may send you notifications relating to:Order confirmationOrder statusDelivery updatesAccount or service-related informationOther relevant service communicationsYou can disable notifications at any time through your device settings.6. Data RetentionWe retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal obligations.When personal information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our applicable retention practices.Certain information related to completed transactions may need to be retained for legal, accounting, security, or operational purposes.7. Account DeletionIf you have created an account, you may request deletion of your account and associated personal information.Where account deletion is available directly within the App, you can initiate the process through the account or settings section.If you cannot delete your account directly through the App, you may contact us using the contact information provided below and request account deletion.When an account deletion request is completed, we will delete or anonymize personal information associated with the account that we are not legally required to retain.Some information may be retained when necessary to comply with legal obligations, resolve disputes, prevent fraud, or maintain required transaction records.8. Your Privacy ChoicesDepending on the information and functionality involved, you may have the ability to:Access or update certain account informationRequest deletion of your accountRequest deletion of personal information where applicableControl notification permissionsControl location permissions through your device settingsContact us regarding the use of your personal informationYou may contact us if you have questions about your personal information or wish to exercise an applicable privacy right.9. SecurityWe take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.10. Children's PrivacyLezzoo Beauty is a general shopping application and is not directed specifically to children.We do not knowingly collect personal information from children in violation of applicable laws.If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.11. International Data ProcessingDepending on the technology and service providers used to operate the App, personal information may be processed or stored in locations outside your country of residence.Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.12. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.When we make material changes, we may update the "Last Updated" date at the top of this Privacy Policy and provide additional notice where appropriate.We encourage you to review this Privacy Policy periodically.13. Contact UsIf you have questions about this Privacy Policy, your personal information, or an account deletion request, please contact Lezzoo Beauty through our official support channels:Lezzoo BeautyInstagram: https://www.instagram.com/lezzoo_beauty/For privacy-related requests, please include enough information for us to identify your account or request without unnecessarily providing sensitive information.14. Privacy Policy ScopeThis Privacy Policy applies to the Lezzoo Beauty mobile application and the services directly associated with it.Lezzoo Beauty is an e-commerce platform for cosmetics, skincare, beauty, and personal care products.The App does not provide medical diagnosis, medical consultation, prescriptions, or healthcare services.Last Updated: August 28, 2026