Terms & Conditions

Last Updated: January 2026Welcome to Lezzoo Pharma. By accessing or using our website, mobile application, or services,you agree to comply with and be bound by the following Terms & Conditions. Please read themcarefully before using our platform.1. About Lezzoo PharmaLezzoo Pharma is an online pharmacy platform operating in Iraq. We provide customers withaccess to authentic health products, skincare, cosmetics, baby products, and related items sourcedexclusively from licensed and authorized distributors.2. EligibilityYou must be at least 18 years old to use our services.By placing an order, you confirm that all information provided is accurate, complete, andup to date.Lezzoo Pharma reserves the right to refuse service or cancel orders at its discretion.3. Product AuthenticityAll products sold on Lezzoo Pharma are 100% original and obtained from authorizeddistributors.Product images are for illustration purposes only. Actual packaging may vary slightlydepending on the manufacturer.4. Orders & PaymentsOrders are subject to availability and confirmation.Prices are listed in IQD unless stated otherwise.Lezzoo Pharma reserves the right to modify prices, promotions, or availability withoutprior notice.Payment must be completed using the available payment methods displayed at checkout.5. DeliveryDelivery times vary depending on location and order volume.Lezzoo Pharma delivers within Iraq only.While we aim to meet estimated delivery times, delays may occur due to external factorsbeyond our control.6. Returns & RefundsReturns are accepted only if the product is unopened, unused, and in its originalpackaging.Certain products (such as medicines, supplements, or hygiene-sensitive items) may not beeligible for return.Refunds, when approved, will be processed according to the original payment method.Delivery fees are non-refundable unless the error is caused by Lezzoo Pharma.7. Medical DisclaimerInformation provided on Lezzoo Pharma is for general informational purposesonly and does not replace professional medical advice.Always consult a qualified healthcare professional before using any medication or health-related product.Lezzoo Pharma is not responsible for misuse of products contrary to medical ormanufacturer instructions.8. User ResponsibilitiesYou agree not to:Use the platform for unlawful or fraudulent purposes.Attempt to access restricted areas of the system.Misuse content, images, or trademarks belonging to Lezzoo Pharma or its partners.9. Intellectual PropertyAll content on this website, including text, images, logos, and design, is the property ofLezzoo Pharma.Unauthorized use, reproduction, or distribution is strictly prohibited.10. Limitation of LiabilityLezzoo Pharma shall not be liable for:Indirect, incidental, or consequential damages.Delays or failures caused by events beyond reasonable control.Improper use of products purchased through the platform.11. PrivacyYour use of Lezzoo Pharma is also governed by our Privacy Policy, which explains how wecollect, use, and protect your personal data.12. ModificationsLezzoo Pharma reserves the right to update or modify these Terms & Conditions at any time.Continued use of the platform after changes are posted constitutes acceptance of the revisedterms.13. Governing LawThese Terms & Conditions are governed by and interpreted in accordance with the laws of theRepublic of Iraq.14. Contact InformationFor any questions or concerns regarding these Terms & Conditions, please contact us throughour official support channels listed on the website.